I create digital products

I love to design innovative digital products and experiences that make customers happy. I like to function as a bridge between design, technology and business. 

I create digital products

I love to design innovative digital products and experiences that make customers happy. I like to function as a bridge between design, technology and business. Comfortable working in teams.

img-right@2x

I had the pleasure to work with

Selection of clients I proudly worked with

postnl@2x
philips@2x
tudelft@2x
kpn@2x
538@2x
vw@2x

Selected work

Improving receiver experience for PostNL customers

PostNL is the biggest mail & parcel delivery company in the Netherlands. I worked with multiple teams, actively facilitating & guiding them to operate at high speed. What I did:

  • Improving customer experience for the Belgium market to strengthen the BeNeLux proposition
  • Delivering interaction & visual designs for the first version of Dutch Track&Trace page ('MVP')
  • Solution sketching and creating design concepts to improve Track&Trace page with A/B test learnings
  • Mapping, designing and prototyping for Customer Service team to improve conversation interactions with chatbot called 'Daan'. Validated this prototype in user interviews.

Visit PostNL.nl

postnl@2x
PostNL-2@2x
PostNL-3@2x
PostNL-4@2x

Designing innovative digital products at Philips Healthworks

HealthWorks is the innovation acceleration group of Philips. For over a year, I developed and validated prototypes (living designs) for different business units. I got the chance to build the foundation of many digital Philips products, together with great people.

  • Authoring/ Coaching Suite / Connect to healthy - Digital medical record: Interaction design
  • Connected Wake up light: Concepting and interaction design of the iPhone app
  • Statistics dashboard: Visualisation of the journey + KPIs of a business unit and the population that they are managing
  • Integrated birth care: Facilitated a design sprint with the goal to improve risk identification & risk management for caregivers during pregnancy
  • Data Science Platform: Visited Philips Bangalore for discovery and ideation workshops to shape this platform and create wireframes.

(via Hike One)

Visit Philips Healthworks

Philips-env@2x

Veylinx: Real time bidding dashboard

Goal: Improve analytics section of Veylinx' current dashboard. For this project, I did a UX kick-off workshop with the team. I translated solution sketches to interaction- & visual design. Ultimately, I performed user interviews to validate the solution with the internal team of analysts.

Visit Veylinx.com

Veylinx-env@2x

Time Path: Create beautiful interactive timelines

Time Path is the ultimate storytelling tool. With this tool you can share stories in chronological order. Time Path is a product made by Frido van Driem & me. Fully self-funded and revenue driven. 

Visit Timepath.co

TimePath-env@2x

Let's get in touch

I am ready to work on your next inspiring project.

foto-arjen-round@2x

Call +31615323015
Check my Linkedin
Send me an E-mail
Follow me on Twitter

Call +31615323015
Check my Linkedin
Send me an E-mail
Follow me on Twitter